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I'm a small business with few employees, what are some internal controls that will help me protect my business?
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Internal controls
are financial checks
and balances designed to protect your organization.
They are intended to make sure money is being spent
as planned. Controls also
provide some assurance that money or
valuable assets do not disappear and that mistakes do not occur.
It is managements responsibility to design procedures
and programs that will prevent, deter and detect fraud.
Types of control procedures include:
Segregation of duties
Policies that authorize and verify transactions
Establishing a corporate code of ethics and
communicating these ethics
including a policy on encouraging whistleblowers.
Determining the risk of theft that exist in each sector
of the business
processes including all phases of the purchase cycle and sales
cycle.
Setting up processes and systems that support the
exchange of only the
information in a form and time frame that enable people to carry
out their
responsibilities. Set up policies that keep insider
information from leaking
to competition
Procedures that monitor if the control procedures are
working.
Some internal control procedures are designed to
discourage errors or irregularities before they happen.
These controls are supported by other controls designed
to identify an error or irregularity after it has
occurred. The most effective internal control
procedures require that no one person handle all aspects
of a financial transaction. It is difficult to defraud
someone who has enough knowledge to recognize the
warning signs that fraud may exist, so read on, while it
is not always possible to segregate duties in a small
company, here are some that are:
Internal Controls Procedures
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Bank
Reconciliations should balance and be performed timely. Statements
that consistently do not reconcile may be an indication
of sloppy bookkeeping or a more serious indication of
employees helping themselves to company assets. Unreconciled differences will appear in a
QuickBooks equity account "opening balance
equity". Check this account regularly, except for QuickBooks set-up transactions, this account should not
hold any transactions. Review bank statements
very carefully, check for unfamiliar fees charged by
third parties, and check bank statements online at least
twice a month.
-
Print every
reconciliation report and file with the original
bank statement.
-
Bank balance adjustments should require approval
from an employee other than the individual(s) entering
the transactions.
-
Periodic review of the checking
account register by the owner/controller, will
deter thoughts of misdeeds. Create and memorize
the following QuickBooks report for this
purpose:
- Reports Menu >
Company & Financial
Reports > Balance Sheet Standard
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Drill down on the checking account
balance
- Modify the date range
- For companies that assign customer names
to expenses: Modify Report and include the
payee by placing a check next to "source
name"
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- Keep blank checks locked up,
account for missing numbers and periodically inventory
the remaining stock.
- Have an
Employee Handbook
that includes a policy that all cases of fraud will be prosecuted,
with a zero tolerance. Value company integrity.
Workers who observe illegal or unethical
conduct at their jobs during the previous year
are more likely to rationalize fraudulent
behavior. So keep a squeaky clean office.
Set up a hotline for other employees to report
fraud.
A study by KMPG showed that only 4 in 10
of individuals who suspected that colleagues
were committing a fraud, stood up to the plate
and reported the infraction. Fraud is a serious
accusation and if a colleague does not have
proof but simply a suspicion and if being wrong
results in job loss or demotion, or, a
fear that having knowledge may backlash into
being considered as a co-conspirator, are all
fears that hinder a potential whistleblowers
from coming forth. Create policies in your
employee handbook that reward information on
nonconforming business practices. . Assure
employees that all reports will be fully
investigated and no action will be taken until
proof is obtained.
- Find a
means for dissatisfied employees to voice their
frustrations. The motivation for many fraud
cases is 'getting back/even' with the employer.
- Payroll
fraud accounts for 10% of business fraud cases,
be sure to divide payroll tasks between two
trusted employees who are responsible for data
input and the review process. Make sure all
payroll information is totally secure and
password protected. Don't write passwords down or
make them too easy to hack. Red flags
that would suggest review are high federal or
state payroll taxes; or a payroll provider that
delivers multiple packages during the payroll
period.
Honest employees don't know what fraud looks
like. Educating employees on what a
dishonest employee can do will help to create
policies that will discourage and uncover any
fraud actions. For example: Payroll
fraud includes paying employees for more hours
than worked, paying overtime rates for hours not
worked, setting up fictitious employees and
creating paychecks, continuing to pay employee's
that have been terminated (perpetrator will
intercept and cash the check) and while you would
think the terminated employee would recognize an
inaccurate W2, this is not reality, as long as
they receive a tax refund at year end, they are
happy. Sit down with your employees and
brainstorm for policies that help to prevent
these acts from occurring.
- Make sure every
employee takes regular vacations. If fraud
activity exists it is likely to be
detected when someone else assumes the job temporarily.
- Watch for business red flags
and investigate promptly
-
New hires quit soon after starting
- Vendors
who insist on dealing with just one
individual
- Unable to
identify the cause of
lower gross margins or high overhead
- Employees
with unreasonable close relationships with
suppliers
-
Customer complaints of missing invoices or
transactions on invoices that were not ordered
or received.
-
Employees that have external businesses
may find your coffers to be a means to reduce
their overhead.
- Perform background checks on employees Don't forget
to
check on your temporary employees as well
-
Be aware of employee actions.
- Are
they living a life style not commensurate
with their wage income?
Is there unexplained wealth or sudden
change in lifestyle?
-
Are they the first to
arrive at work and the last to leave?
-
Do they show signs of reluctance to take
leave?
Are they taking vacations?
-
Are they adequately supervised?
-
Are they repeatedly forced to manually
make journal entries, batches, etc... that
should have normally been handled by the
system?* Staff under stress without a high
workload - marked personality changes
-
Do they refuse promotion?
Don't hire individuals who
may have the motivation (financial need) to
embezzle Ask potential employees these
questions:
- We do background checks
on all finalists. Do you have any concerns
about that?
- We do a criminal check
on all finalists. Do you have any concerns
about that?
- We contact all past
employers. What do you think they will
say?
- Will your past employer
tell us about any negative job-related
issues?
- Can you explain where
you were during these gaps in your resume?
A study conducted by by
KPMG uncovered a few trends about about who
the typical perpetrator of a fraud is likely
to be:
- directors/senior managers committed almost
two
thirds of the 100 cases surveyed
- 32 percent of fraudsters had been working
for their
companies for 10 to 25 years
- 51% of fraudsters did not work alone |
- Password protect your QuickBooks file. Download our free
QuickBooks passwords and permissions checklist
Limit access to employee records to
prevent Identity theft. Limit access to customer
records to prevent Credit Card theft.
- Back up your QuickBooks file and keep the backup off
premises away from the harm of a disgruntled
employee. Think about using the remote access in
the
QuickBooks Premier version to easily
transfer data files to safe offsite locations
- A few do's and don'ts to improve your internal
controls:
- Former owners may not make for good
employees
- Banks do not check the endorsement on each
check you write, so make sure you make it a step
in your monthly bank reconciliation. Look at
checks made payable to unknown vendors or
persons; checks made out in even amounts; dual
endorsements; and checks to cash and to
employees.
- Segregate financial duties- approve
payments, write checks, bank reconciliations,
place orders, customer billing, apply customer
payments, etc.
- Have a complete written supporting
documentation for each financial transaction. Do
not allow accounting to rely continuous verbal
assurances from the employees who hold
supervisory positions.
A ripe environment for fraud
is when an opportunity arises that can be
rationalized by the employee who has additional
outside pressure or incentive to respond to that
opportunity. So keep the guard up with
watchful eyes, always evaluating - is there
opportunity? is there financial pressure or gain?
is the employee content?.
Don't wait for
signs of fraud to grab your attention. Doing
so could mean significant loss of income to the
company
Create
proactive fraud policies that include procedures
to aggressively seek out fraudulent conduct and
insist that these procedures be conducted at
regular intervals. |
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How can I print vendor telephone
numbers and vendor contact information on my purchase
orders? |
The vendor file default fields for phone number
and contact information can not be pointed to a purchase
order. But there is a work around that you will
find acceptable
Read more |
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Spend less
time on bookkeeping with memorized transactions: |
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Set-up recurring transactions to record at regular
intervals over a period of time. Choose to record
automatically or have QuickBooks remind you to record. Or,
if you prefer, just add the transaction to a list and recall it
with one mouse click at any time. A
recurring transaction that has been set-up in QuickBooks
is called a memorized transaction. Memorized
transactions reduce mistakes, keep better tabs of cash
in bank and increase accuracy: Examples of recurring
transactions include
Outgoing cash flows
- Loan or lease payments, Monthly health insurance bills, Monthly electronic withdrawals from checking such
as internet access payments or business insurance
installment payments, Rent
Sales
-
Repeat sales to customers, Rent collections,
Monthly installments payments due from customers,
Tuition invoices
Purchases Orders
-
Orders that are repeated with many of the same
items
Journal Entries
-
Monthly depreciation entries. Allocation of
overhead to other departments
Estimates - if you frequently choose the same line
items when creating a quote.For more information on how to set up a memorized
transaction,
click here |
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Interesting Links: |
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Entreworld.org
Resources for the entrepreneur |
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Allyn and Bacon
Public Speaking Website
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Adobe
Make 5 free pdf
files for free
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My Spy
is a powerful monitoring tool that enables employers, employees and
parents/guardians to audit computer use through
activity tracking. How much time do your employees spend on the internet?
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Timesheets on the web
Integrates with QuickBooks
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Whether you are 2 miles or 2000 miles from our office,
technology has provided us with the means to solve
your QuickBooks problems.
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Merchant Credit card
reconciliation with QuickBooks and
ccRecon
Simplify the reconciliation of credit card merchant
accounts by automating the process
Finally you can track
if you have received every payment that was approved
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