QuickBooks Help Desk
QuickBooks software training, support, and problem solving
Strategies and information for a total small business solution
Even I, who figured out the theory of relativity...
better than on-site!
...can use help with QuickBooks
We enlighten and
that fills the gaps!
Would you like someone looking over
your shoulder to fine tune QuickBooks, explain what reports work best,
point out where the mistakes are and how to correct them? What if this
person understands taxes, payroll, and business management & can provide
training, create organization, and offer solutions for a low price?
Call 800-216-0763 for a demonstration on how we can help!
NUEVO – Servicio y entrenamientos en Español. Si necesita asistencia de
QuickBooks en Español llamenos al 1-800-216-0673 o a nuestro
Every question is
a good one!
Transactions- which type is best? Why?
How do I make an adjustment?
How can I get good balances?
How can I fix a mistake?
Set-up was not done correctly, how can I get back on track?
Is there a better way to handle...... ?
100% money back guarantee. If we cannot solve your QuickBooks problem, we will not charge. We stand by
our superior knowledge of the product and we value our reputation as an
expert in the industry. If you are satisfied, you will help us to expand by
telling a colleague. So without risk, try out our services, let your
business benefit from our years of experience.
Our support is better than QuickBooks! Why?
QuickBooks gives you basic
software support. QuickBooks employees are trained in the software and do
a good job answering
stock questions. The support is limited to the software and your
specific question. But what happens when you do not phrase your
question correctly? What if the problem is both software and procedural?
What if the question is of an accounting or bookkeeping or tax nature rather
than a software usage problem? Can a
software technician understand your need for information, internal
controls, beginning balance discrepancies, streamlined office systems,
tax compliance and management issues?
We respond to these primary
business needs in every QuickBooks solution we provide. And best
of all, you get to speak to the same support person each time you call,
you can make appointments to solve QuickBooks problems when it is
convenient to your schedule, receive personal service - "a bit of hand
holding" until you are comfortable with your new knowledge.
We make sure your reports make sense! When they don't, we explain why
and show you how to make corrections. Intuit
requires us to re-certify with each new version they
release. As CPA's and Certified QuickBooks Pro Advisors we
specialize in optimizing your set-up for easy use. We help you
customize QuickBooks to collect critical production, marketing and
management data you need and teach you how to interpret this
Learn more about how we work with you and QuickBooks
Using the internet as a tool we are able to.....
let you watch as we demonstrate
the answer to your QuickBooks question
make adjustments needed in your
QuickBooks to solve problems and correct set-up flaws
provide you with one on one
Per usage Telephone Support Package
Annual Support Contract
Certified QuickBooks Consultants/Certified Public Accountants will provide the answers
you need when you need them.
Our services, $35/10 minute
provide you with the advanced level of support you need.
Take advantage of our "no
charge policy if we cannot answer your question". See for
yourself how much you can learn in so short a period from a true expert in
QuickBooks and Small Business solutions.
Call 800-216-0763 to get solutions.
E-Mail us your Question
a "how do I?" question about accounting, QuickBooks or tax
and we will respond with a solution within 24 hours. Our fee is $35 per question.
Please call 800-216-0763, mention you have emailed us a question and are
calling to provide credit card payment. Questions are answered by Certified Public Accountants who are also
Certified QuickBooks Pro Advisors. Please include your name, company
name, address, telephone number, in the e-mail.
about the support we offer
Certified QuickBooks Consultants/Certified Public
Accountants provide answers you need when you need them.
No question is too small when
it is slowing down your productivity. The sooner you understand the
basics, the sooner you will master the total power of QuickBooks.
Purchase an annual plan for $480. You will receive
a total of 4 hours of support calls (each call chargeable in 5 minute
increments) during a 12 month period. Work with the same Certified
QuickBooks Pro Advisor each time you call. With over 20 years public
and private experience (CPA/Controller) and 18 years accounting
software experience get the equivalent of an off-site controller at your
fingertips for the price of a support plan! Most calls answered on
the spot but we are also happy to make an appointment to meet your schedule.
Evening and weekend support is available. Try us out! Call
speak with Linda Saltz, CPA about your current QuickBooks usage and ask
her how we can help you. No charge for the call, you may be
surprised at the level of support we provide. Our mission is to
provide you with the best QuickBooks training available plus help you find
solutions to your financial reporting and office procedure needs.
The support time can be
used to fix problems, learn about the more advanced features of
QuickBooks, review and correct your existing QuickBooks reports, discover
new ways to organize your office or install better internal controls, or
get correct opening balances into your QuickBooks. If it is QuickBooks
related, we can provide you with a solution. We also answer
questions about office procedures, internal controls, tax compliance and
payroll regulations For these type of questions, we will provide you with
the answer or guide you to the best source for answers.
Call or send us an
We will return your call to introduce ourselves.
Other QuickBooks Help
An example of a support per call session:
Support question: How do I
record a prepaid deposit on a customer order?
Our response begins with: Lets talk about your
How long before the order is
completed and shipped?
What is the level of accounting
knowledge of the person entering data and reviewing reports in QuickBooks?
Are you on the
accrual or cash method of accounting for your taxes?
our solution we provide you with recommendation and your options.
Once a solution is selected, we talk you through the set-up or if you have
a high speed internet connection we demonstrate on your desktop computer
how to make the changes.
We don't stop there - leaving the
support session, we may suggest a follow-up meeting to review your work
and make sure you understand how things work.
An example of one way to use
our annual support :
access to the QuickBooks File with client on the phone; Review
Balance Sheet and Income Statement; make note of recommended account changes; review the detail behind these reports
searching for errors
2. Discuss solutions and demonstrate or make adjustments; make
necessary journal entries to correct opening balances; remove problem
entries from the A/R, A/P and P/R summary reports; clean up bank
reconciliations and old amounts in the deposit window; point
accounts to the correct financial reports for best management review.
3. Provide a list of 'clean up' to do's for next appointment.
4. Stop current session set-up next appointment. (We try to limit each
support session to 1/2 hour to 1 hour to avoid information overload
5. Once procedures and QuickBooks file are running smoothly, we recommend another
quick session in 30 days to review the file.
6. Client contacts us as needed throughout the year with "how to questions"
for unusual transactions dealing with QuickBooks usage, tax or
So, do-it-yourself 'ers, look no
further! We will fill in that missing link!
Our services are more than a check-up, they are a jump-start on the climb
Si usted necesita
ayuda en español para QuickBooks llame al
nuestro representante le tomara su nombre y telefono para referirlo a
nuestro representante bilingüe el cual se comunicara con usted.
O envienos un
con una descripcion de la ayuda
para QuickBooks que necesita, su nombre y telefono.
felices de discutir su apoyo de
QuickBooks y opciones de instrucción de QuickBooks
Website tip: Is
your question already answered in one of our QuickBooks Tips?
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